Trucksino's Terms and Conditions

Trucksino (trucksino.net) is an online betting and gaming platform operated specifically for users in Bangladesh. By using this platform, you confirm that you have read and agreed to comply with all the terms and conditions listed below.

By registering on Trucksino, you confirm that you are at least 18 years old, that you are betting with your own funds, and that you are complying with all applicable laws in your jurisdiction. These terms constitute a binding agreement between Trucksino and its users.

If you disagree with any part of these terms, please refrain from using the Trucksino platform. If you have any questions, contact our support team — they are always ready to help.

To open an account on Trucksino, you must meet the conditions listed below. Only one account per user is permitted. Creating multiple accounts will result in all of them being closed, and all balances may be forfeited.

Eligibility Requirements

• You must be at least 18 years old.
• All information provided at the time of registration must be accurate and truthful.
• You must register under your own name — not on behalf of anyone else.
• Your username, password, and login credentials must be kept strictly confidential.
• Trucksino must be notified immediately of any changes to your account details.

What Is Not Allowed

• Creating more than one account under the same person's name.
• Registering using another person's identity or personal details.
• Opening an account with false or incomplete information.
• Transferring or selling your account to another person.

You are solely responsible for the security of your account. If any unauthorised activity occurs using your login credentials, you must notify Trucksino immediately. Trucksino will not be liable for any losses resulting from a failure to report promptly.

All betting on Trucksino is governed by a set of core rules that must be followed. Once a bet is confirmed, it cannot be cancelled or changed — so make sure to review all details carefully before placing your bet.

General Betting Rules

• All bets are deducted from your real money balance or applicable bonus balance.
• Bets are locked before an event begins; in-play rules apply for live betting.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, Trucksino reserves the right to void the affected bets.
• Maximum bet limits may vary by event and market.
• Both single and multiple/accumulator bets are permitted.

Sports Betting Special Rules

• If the Duckworth-Lewis method is applied in a cricket match, the result will be determined accordingly.
• In football betting, only the result at full time is considered — extra time is excluded unless otherwise specified.
• If a player does not take the field, any bets related to that player will be considered void.

Trucksino reserves the right to change odds at any time. The odds displayed at the time a bet is accepted are final. Any odds changes after a bet is placed will not affect that bet.

Trucksino supports deposits and withdrawals via mobile banking, e-wallets, and bank transfer. All transactions are secured with SSL encryption, keeping your financial information fully protected.

Deposit Rules

• The minimum deposit amount is BDT 100.
• Deposits must be made from your own account only.
• Depositing using a third-party account or card is strictly prohibited.
• Your balance is typically updated immediately after a successful deposit.
• Processing times may vary depending on the payment method.

Withdrawal Rules

• Withdrawals will only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Trucksino reserves the right to suspend withdrawals in cases of suspicious activity.

Bonus balances cannot be withdrawn directly. To convert bonus funds into withdrawable cash, you must meet the wagering requirements specified in the relevant bonus terms.

Trucksino regularly offers bonuses and promotions for both new and existing members. Each bonus comes with its own terms, which must be read before claiming.

General Bonus Terms

• Each bonus comes with wagering requirements (typically 10x to 30x).
• If the conditions of a bonus are not met within the specified timeframe, the bonus will be forfeited.
• The welcome bonus is available to each user once only.
• Some bonuses are restricted to specific games or sports.
• A maximum bet limit applies when placing bets using your bonus balance.

Welcome Bonus

As a new member, Trucksino offers a welcome bonus of up to 150% on your first deposit. A minimum deposit of BDT 500 is required to qualify. Once the bonus is activated, the wagering requirements must be met within 30 days.

Trucksino reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any dispute regarding a bonus, Trucksino's decision will be final.

Certain activities are strictly prohibited on Trucksino to maintain a fair environment. Violations may result in account closure and balance forfeiture.

• Placing bets using automated bots, scripts, or software.
• Using multiple accounts to claim bonuses more than once (bonus abuse).
• Attempting to hack or gain unauthorised access to another user's account.
• Deliberately exploiting technical errors or glitches in Trucksino's system for personal gain.
• Using the platform for money laundering or any illegal financial activity.
• Providing false information on any account or transaction.
• Betting on behalf of a minor or opening an account for them.
• Abusing or threatening Trucksino staff.

Trucksino believes betting is entertainment, not an addiction. We care about the mental and financial well-being of our users and make responsible gaming our top priority.

Your Rights & Benefits

• Set deposit limits — daily, weekly, or monthly.
• Set betting limits to keep your spending under control.
• Take a temporary account break (cooling-off period).
• Apply for a long-term self-exclusion.
• Request permanent account closure at any time.

If you feel that betting is having a negative impact on your life, please reach out to our support team. We will help you access the right support. For more information, visit our Responsible Gaming Visit the page.

Trucksino takes the security of your personal information very seriously. Details provided during registration are used solely for account management, KYC verification, and fulfilling legal obligations.

• Your data is never sold to third parties.
• All data is secured with SSL encryption.
• Information may be disclosed to relevant authorities only when required by law.
• You can request a copy of the personal information we hold about you at any time.

For details on how we collect, store, and use your data, please visit our Privacy Policy Read the page.

Trucksino reserves the right to suspend or permanently close an account for any of the reasons listed below. Users may also submit a request to close their own account.

Grounds for Closure by Trucksino

• Violating the terms and conditions or engaging in prohibited activities.
• Registering with false information or failing KYC verification.
• Extended inactivity (more than 12 months).
• Order from a court or regulatory authority.
• Evidence of suspicious financial transactions or fraud.

If you wish to close your account, you may submit a request to the support team. Any valid balance remaining at the time of closure will be returned in accordance with the applicable rules.

If you have a dispute with Trucksino, please contact our support team first. Most issues can be resolved quickly through direct communication.

Dispute Resolution Process

• Step 1: Describe your issue via support chat or email.
• Step 2: The Trucksino team will provide an initial response within 48 hours.
• Step 3: Where required, a final decision will be communicated within 7 business days following the completion of any investigation.
• Step 4: If you are not satisfied with the outcome, third-party mediation may be considered as an option.

Trucksino reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or an in-platform announcement in advance.

• Updated terms take effect from the date they are published.
• Continued use of the platform after an update is published will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you will have the option to close your account.
• The latest terms and conditions are always available on this page.

If you have any questions about these terms and conditions, please contact our support team. We are always ready to assist you.